Refund Policy

Last Updated: May 5, 2025

At EUODIA, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.

1. Returns & Eligibility

• All sales are final. No refunds or exchanges will be issued unless otherwise specified in this policy.

2. Damaged Items

• If an item is damaged upon delivery, you must report it to us within 24 hours of the package being marked as delivered.

• Claims made after this period will not be eligible for review.

3. Missing or Misdelivered Packages

• Missing or incorrectly delivered packages must be reported to us within 24 hours of the package being marked as delivered.

• Packages misdelivered due to inaccurate addresses provided by the customer will not be eligible for replacement.

4. Returned, Missing, and Misdelivered Packages

• Returned, missing, and misdelivered packages are non-refundable.

• If your package is lost or misdelivered, please contact the courier directly to file a claim for the package.

5. Order Cancellations

• Orders may only be canceled if they have not been marked as shipped.

• Once an order is marked as shipped, cancellation requests will not be accepted.

6. Refund Processing

• Approved refunds will be processed within 3 business days from the time of approval.

• We reserve the right to deny or approve any refund requests at our discretion.

7. Changes to This Policy

EUODIA reserves the right to update or modify this Refund Policy at any time. The latest version will always be available on our website.

8. Contact Us

For questions and inquiries, please contact us at infoateuodia@gmail.com